Customer Service

 

The New York Magic Project is committed to customer service.
Drop us a note at contact@nymagicproject.com any time.

Ordering
We gladly accept all major credit cards through PayPal's secure payment system. Visa, MasterCard, American Express, Discover and PayPal are accepted.

Shipping
We offer First Class and Priority shipping both domestically and internationally. Shipping costs are calculated based on package weight.

Most orders ship within 1-3 business days. You will receive an email confirmation when your order ships.

Returns
We gladly accept returns or exchanges on defective merchandise, and on merchandise still in its factory seal.

As a magic store we are in the business of selling secrets, and regret that we can not accept returns for opened items that are not defective.

To arrange a return simply email returns@nymagicproject.com to receive an RMA code to be included with your return.

 

Other questions or comments?
Drop us a note at contact@nymagicproject.com.

 

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